Accessibility Settings Skip to main content

Confidence in West Mercia Police is at a 9-month high according to the latest figures from the Police and Crime Commissioner’s public perceptions survey.

84% of residents and victims of crime who completed the survey from January to March 2023 in North Worcestershire have confidence in the force, with confidence remaining at more than 80% across West Mercia over the past year.

As the voice of the public in policing, PCC John Campion is committed to ensuring West Mercia Police focuses on the people’s priorities. Three quarters of respondents (75%) feel the police understand the issues in their community. 

In North Worcestershire, anti-social behaviour has been highlighted as an area of concern following feedback from the public in the Your Views survey in 2022. Following action by the PCC to tackle this issue, the latest data states the majority of respondents (77%) do not think crime and ASB is a problem in their local area.

Other key findings of the North Worcestershire survey include:

  • 81% of those surveyed confident they would receive a good service from West Mercia Police
  • A majority (62%) of respondents feel the police were doing either an excellent or good job
  • Satisfaction with the levels of policing in their local area remains at 60%

Police and Crime Commissioner John Campion said: “I really value hearing from residents and victims about their views, experiences and confidence in their police force.

“I welcome the increase in public confidence in West Mercia Police. However, I am acutely aware that this isn’t job done. Trust can erode quickly if officers fall below the high standards expected of them. I will continue to support and hold the Chief Constable to account to build further on these strong foundations.”

Chief Inspector Graham Preece said: “The latest survey results focussing on public confidence in policing across North Worcestershire are particularly welcome. They come at the end of a 12-month period in which demand for our services, here, rose.

“We continue to evolve our way of working to protect people from harm and deliver a quality policing service.

“Our commitment to safety and service are underlined by our Community Charter in which we lay out the standards we hold ourselves accountable to around our visibility, accessibility, the response to our communities, prevention of crime and disorder, vulnerability, relationships and partnerships.”