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Commissioner welcomes ‘good’ legitimacy rating for West Mercia Police

Police and Crime Commissioner John Campion has welcomed a new report, showing that West Mercia Police is treating people fairly and using its authority appropriately.

Her Majesty’s Inspectorate of Constabulary (HMIC) has published Legitimacy reports for all forces in England and Wales. West Mercia received a ‘Good’ overall rating.

HMIC noted that the force:

  • Received lower than average complaints
  • Redistributed resources according to community need
  • Identified and engaged with people who have less trust and confidence in the police
  • Has a clear commitment to health and wellbeing
  • Achieved a 93% positive rating in the victim satisfaction survey

John Campion said: “I have made key promises to our communities around putting victims first, and delivering a secure, reformed and reassured West Mercia. This independent report from HMIC shows how aspects of all those promises are being delivered by our police service.”

“The report reflects a force that cares about the communities it serves as well as caring about the commitment, professionalism and hard work from officers, staff and volunteers who keep us safe”.

“Whilst the force has made some good progress here, I want to continue to build on this strong foundation. I will continue to back the force with the investment and resources it needs to become more effective and efficient. In return I will hold the Chief Constable to account to ensure our communities are safe and feel safe.”

Issued on: Thursday 8 December

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