Despite a 6% fall in overall crime as detailed in the latest ONS figures, confidence in West Mercia Police is moving further away from the force’s target of 85% according to the latest results from Police and Crime Commissioner John Campion’s perception survey.
As part of the PCC’s commitment to listening and acting on the concerns raised by the communities in West Mercia, the survey is carried out to help inform the PCC about what the force is doing well and where there are areas for improvement.
For the quarter January to March 2025, just under eight out of 10 residents surveyed (79%), said they were confident in West Mercia Police. This is a 3% drop compared to the same quarter the previous year, the force is now 6% off its target.
Confidence does remain high in being able to access the police in an emergency (91%). However, only 65% of those surveyed felt able to contact the force in a non-emergency.
Police and Crime Commissioner John Campion said: “Clearly action needs to be taken to address the fall in confidence levels and understand why communities are not feeling the benefits of the drop in crime.
“I will raise this in my next meeting with the Chief Constable and will work with him to deliver a West Mercia where people are not just safe, but feel safe too.
“I want to see effective engagement improved with community groups and for people to have confidence in policing.”
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