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An independent study has found that residents of the areas served by West Mercia still have high levels of confidence and trust in their police service.

The study, which comes from interviews with 3,000 people over the last year, shows:

  • 85% agreed that they had confidence in West Mercia Police
  • Around two-thirds (67%) felt that West Mercia Police were doing a good or excellent job
  • 83% were confident they could access the police in an emergency
  • 87% trust West Mercia Police

Police and Crime Commissioner John Campion said: “In my role as Commissioner I want to ensure that the views of our communities are being listened to and being acted on. I am committed to making sure that people feel safe and that we are doing all we can to make improvements where needed.

“Whilst the latest results show that a majority of people feel confident and have trust in their police force, there is always more to do – be it around improving police visibility, ensuring people feel safe as well as guaranteeing they will receive a good service. I will continue to listen to communities and work with West Mercia Police to improve the areas that need improvement.”

Deputy Chief Constable Amanda Blakeman from West Mercia Police said: “We join the police service with the desire and drive to help and to make a difference; that’s why it’s so pleasing to see that the people we serve have confidence in us.

“We know that visibility of our officers remains hugely important the public and, with more than 200 additional officers joining the force this year and the anticipation of the national uplift, we are sure our communities will really see a positive difference.

“Of course the role we play in protecting our communities from harm is ever changing and these positive figures around trust and confidence do not mean we will be complacent. Every officer, member of staff and volunteer working for West Mercia Police is dedicated to providing the best service possible and we are striving to keep making improvements.”