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Current office arrangements

The PCC’s office is staffed Monday – Friday. Any members of the public needing to call the office can do so between 09:00 and 17:00. Please note however, due to ongoing working guidelines around Covid-19 and social distancing, the number of staff and services available each day remains restricted.

If you have a matter you need to raise with the office, please call 01905 331 656 or send an email to [email protected]

You can also reach us via our social media platforms on Facebook, Instagram and Twitter – just search for West Mercia PCC. Both our emails and social media platforms are monitored throughout normal working hours (Monday to Friday, 9am to 5pm).

If your enquiry relates to an ongoing police complaint, please contact West Mercia Police’s Professional Standards Department directly.

As always, if you require police assistance please call 101, or if it is an emergency, dial 999.

Thank you for your understanding and patience at this challenging time.

Advice and guidance relating to the Coronavirus outbreak

For NHS advice on isolation, preventing the spread of Coronavirus and what to do if you think you have Coronavirus please visit the NHS website

For sources of available Coronavirus support for vulnerable people please visit the gov.uk website

If you need help or can offer help in your locality please contact your local authority.

Worcestershire County Council

Herefordshire Council

Shropshire County Council

Telford and Wrekin Council