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Good levels of confidence in West Mercia Police remains and over four-fifths of the community are confident they would receive a good service from the force.

As part of Police and Crime Commissioner John Campion’s commitment to ensuring that communities are at the centre of policing.  The confidence surveys and a town and parish survey are distributed so he can hear the opinions of the residents of Worcestershire, Herefordshire, Shropshire and Telford and Wrekin.

The key findings for both surveys are:

  • The majority of residents (84%) have confidence in West Mercia Police.
  • In an emergency over nine-tenths were confident they could access the police a rise of 8% compared to the same quarter 20/21.
  • Almost three quarters of those questioned believe West Mercia Police understand the problems in their neighbourhood.
  • Over nine-tenths trust West Mercia Police a rise of 2% on the same quarter last year.
  • 74% of the Town and Parish councils questioned feel it is easy or fairly easy to contact their local officers.
  • 34% of local councils questioned stated they consider ASB to be a big or fairly big problem in their local area which is 50% less than previous years.

PCC John Campion said: “It is reassuring to see these results from the communities and councils of West Mercia and their high level of confidence in the force that serves them. These surveys are a great way to capture the views and concerns from the public, I use the results to shape the decisions I make on behalf of the communities.

“I acknowledge that there is always room for improvement, with the challenges we have faced over the last year it is understandable that the trust in the force may have wavered but I am dedicated to ensuring that West Mercia Police delivers the best service for the residents and that we see improvement in these statistics.”