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PCC Puts Focus on Better Service for Victims.

The West Mercia Police and Crime Commissioner has brought the focus on investigations and service for victims in his drive to support the police to improve the ways in which it investigates crime.

In his latest holding to account meeting with the Chief Constable, a more consistent approach across the force in the way crimes are investigated was discussed, where the right staff with the right skills, work towards the best outcomes for our communities.  This includes making use of all available investigative powers, making best use of technology and upskilling officers in various specialisms.

The PCCs recent investment in uplifting officer numbers, means officers, who previously would have dealt with multiple complex crimes, along with day to day demands, will have more time to prioritise the most important issues.

The improvements are in line with a number of recommendations made by HMICFRS.

Commissioner John Campion said “I promised the communities of West Mercia that I would support and challenge West Mercia Police to continue to improve the way the police investigate crimes, meaning that justice for victims can be brought about more quickly allowing those victims to cope, recover and thrive more quickly.

Through these formal holding to account processes, I ensure on behalf of the public the force are taking action. It’s vital the investigative process isn’t hampered by lack of training, ICT weaknesses or overwhelming demand, so victims get the outcome they deserve.  I never fail to be impressed by the commitment, drive and enthusiasm of the officers and staff that work as part of the investigative function in West Mercia, my drive is to make sure the organisation is “match fit” to support them in those endeavours.”

Issued: Wednesday 15th January 2020

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