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PCC survey highlights West Mercia residents have confidence in police force

West Mercia residents have confidence in West Mercia Police and the police understand issues in their community, according to a recent survey.

As part of the PCC’s commitment to listening and acting on the concerns raised by the communities in West Mercia, a survey is carried out to help inform the PCC about which elements of the force are doing well and where there are areas for improvement.

Thousands of people across the force area were interviewed over a 12 month period which highlighted the following results for West Mercia:

  • 83% tended to agree or strongly agreed they have confidence with West Mercia Police
  • 68% tended to agree or strongly agreed that West Mercia Police understands issues in their community
  • 31% said crime and anti-social behaviour was a very big, or quite a big problem in their area
  • 29% said they see an officer or PCSO at least once per week

Police and Crime Commissioner John Campion said: “I have made a commitment to listen to people’s concerns and act on them. One of the ways I do this is through this survey, which ensures that I can understand and react to the views and concerns of West Mercia communities. The results give an invaluable insight into what is working well, and where improvements need to be made.

“The results have reaffirmed that anti-social behaviour and officer visibility are key issues in West Mercia. I promised communities that I would increase police officer numbers to improve visibility and accessibility. The recruitment of officers has progressed over the last few months, despite the challenges we are currently facing, due to Covid-19, enabling more officers to be allocated into local policing and problem solving teams to tackle the issues.”

“In my recent ‘holding to account meeting’ with the Chief Constable, I made sure that people’s views on local policing were raised, and I will continue to work with West Mercia Police to make sure improvements are delivered for our communities.”

You can view the full report here.

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