Almost 10% fewer people living in Shropshire think West Mercia Police is doing an excellent job compared to the same period last year, according to the latest figures from Police and Crime Commissioner John Campion’s perception survey.
For the period January to March 2025, in response to the question “how good a job do you think West Mercia Police are doing in your area”, five out of 10 (56%) responded either “excellent” or “good”. This compares to 65% for the same period the previous year in 2024.
Telford & Wrekin saw a 3% drop, with 59% of residents responding “excellent or good” compared to 62% the previous year.
Almost nine out of 10 residents of Shropshire (89%) said they felt safe in the area over the three months January to March 2025. This compared to 86% in Telford & Wrekin. Herefordshire residents felt the safest of the three counties at 91%.
Other findings include –
- People living in Herefordshire, Shropshire, and North Worcestershire are least likely to see an officer or PCSO at least weekly; those in Telford & Wrekin are most likely
- Residents of Shropshire are least likely to be satisfied with the levels of policing in their local area; while Telford & Wrekin are most likely
- Residents of Telford & Wrekin are most likely to agree the police understand the issues in their area; while those in Shropshire are least likely
Police and Crime Commissioner John Campion said: “I’m committed to putting the voice of the public at the heart of policing and these perception surveys are one means by which I do that.
“Clearly action needs to be taken to both understand and address why satisfaction levels in West Mercia Police have dropped compared to the same quarter the previous year.
“I regularly engage with the Chief Constable and will be raising this with him as an area of concern around which action needs to be taken urgently.”
