Victims are getting a better service from West Mercia Police, as outlined in a HMICFRS report welcomed by the Police and Crime Commissioner.
The Crime Data Integrity Report shows more than 90% of crime is accurately recorded, rating the force as good, ahead of other similar forces. The report outlined how the force is succeeding in recording crime against the most vulnerable, ensuring safeguarding and support for victims, such as through the PCC funded, Victim Advice Line.
The report detailed how the force had further improved on its last inspection in 2014, where it was also rated as good, with the introduction of a centralised crime bureau to assess every incident and crime record. A positive culture of recording crime amongst officers and staff with robust governance and leadership, was also reported.
Commissioner John Campion said “The report is great news for victims of crime, ensuring that in the majority of cases West Mercia is performing well, and that crimes are accurately recorded in order to deliver the very best service. This is testament to the officers and staff for their diligent work.
“There is however room for improvement, particularly around the recording of particular crime types such as violent crime and the timeliness of crime recording- ensuring victims get the help and support to help cope and recover as quickly as possible. As commissioner I will continue to hold the Chief Constable to account, to ensure all victims get the efficient and effective service they deserve.”
Issued: Tuesday 8th October 2019