Building a safer
West Mercia

Current Vacancies

Independent Members of the Joint Independent Audit and Standards Committee

Do you want to help scrutinise the way your policing finances operate? Could you offer a strong and independent voice on corporate governance affairs?

The Police and Crime Commissioner (PCC) and the Chief Constable for West Mercia are looking for citizens with a good understanding and experience of public sector legislation and guidance who are politically neutral to sit as members of the Joint Independent Audit and Standards Committee.

The Committee will review and scrutinise the affairs of the organisations, looking at issues such as risk management, internal control and corporate governance as well as overseeing audit arrangements and reviewing financial statements.

We are now looking to appoint independent members. The appointments will be for initially a two year period from November 2020 to November 2024.

Applicants are required to be over the age of 18, and live or work in the West Mercia area and be able to attend meetings at Police Headquarters, Hindlip, Worcestershire, during the working day. Successful applicants will be subject to a police vetting check. Serving police officers and police staff are not eligible for this role.

The successful applicants will receive training and an annual allowance including expenses for travelling to Police Headquarters. Meetings are normally held on a quarterly basis.

The closing date for applications is12 noon on Monday 14th September 2020 Interviews will take place on the Friday 9th October 2020.

To find out more about the role of committee members, including the Committee’s operating principles, role description, and individual member competencies, personal skills and qualities please see the attached applicant pack.

Please submit a CV and covering letter via the Recruitment Team to For any additional information or queries please call 01905 747188.

For more information please click here or contact Elizabeth Hall on 01905 331669 / 07917 225128

ICV Scheme Co-ordinator

 Hindlip, Worcestershire

 Permanent Contract

 Part time 29.6 hours over 4 days

 The closing date for this post is 12 noon on Thursday 13th August 2020

Those currently eligible on the redeployment register will be given prior consideration.

Please note face to face interviews are subject to COVID19 Health & Safety guidance and safety measures will be in place.

The main purpose of the role is to manage the Independent Custody Visiting Scheme effectively and efficiently and also to undertake administration related to PCC complaint reviews.

Complaint Reviews

The PCC has recently taken on new complaint review duty and is responsible for ensuring that the process and outcome provided by the police in managing complaints is reasonable and proportionate. The ICV Coordinator will provide administrative support to this new complaint review function.

Main Responsibilities:

Manage the Independent Custody Visiting Scheme (volunteers) developing policies and procedures as necessary and overseeing all aspects of the Scheme.

Review the Independent Custody Visiting Handbook on an annual basis, amend where appropriate and reissue to relevant parties.

Develop relationships with custody visitors to ensure the smooth running of the Scheme and to maintain their motivation and commitment to the role.

Develop and monitor annual objectives and targets for the Scheme reporting to the Police and Crime Commissioner at key points throughout the year.

Undertake all recruitment to ICV roles at appropriate times following agreed procedures.

Review the Independent Custody Visiting training strategy on an annual basis and revise where appropriate.

Plan and organise induction training for new custody visitors and deliver relative training sessions. Plan advanced and bespoke training as and when necessary, undertaking evaluation of all training delivered.

Liaise with the Chief Inspector for Criminal Justice on aspects as they affect the custody suites and the service provided to detainees and to resolve the issues by Independent Custody Visitors.

Liaise with the relevant ACPO officer responsible for custody as and when appropriate.

Maintain all records in connection with the Independent Custody Visiting Scheme providing management reports as and when required.

Liaise with regional colleagues for the sharing of best practice, planning of future events and identifying opportunities for collaboration.

Liaise with the Independent Custody Visiting Association as appropriate for advice, guidance and national and local developments.

Attend the annual Scheme Administrators conference and National Conference as convened by the National Association of Custody Visiting.

Prepare briefing notes and management information for the Senior Policy Manager at appropriate times.

In conjunction with the ensure that the Independent Custody Visiting page on the PCCs website is updated on a regular basis and undertake all publicity, including the use of social media, to promote the work of the Scheme.

Draft the end of year report on the Scheme for inclusion in the Police and Crime Commissioners annual report.

Draft update reports for the Strategic Assurance Board twice a year to inform and update the Commissioner and Chief Constable on the workings of the Scheme.

Provide monthly monitoring data to the Senior Policy Manager on performance of the Scheme.

To provide cover and support to the Office team as may be required by the Chief Executive.

To undertake reviews of how the police force has handled complaints and to report the findings to the complainant.

Person Specification:

Grade A – C GCSE including English and Mathematics

Working knowledge of volunteer schemes

Knowledge of the custody function/principles within Police Service

Experience of working in a statutory or public sector framework

Experience of managing staff and/or volunteers

Experience in proactively supporting and motivating others.

Competent in the use of IT packages including Microsoft packages or equivalent, including good word processing skills

Good verbal and written communication skills, including the ability to negotiate and influence activity.

Ability to work within a team environment

Proven ability to work systematically and unsupervised on own initiative to tight deadlines and prioritise a demanding workload

Ability to research and analyse large volumes of information and prioritise as appropriate

The ability to deal tactfully and appropriately with people at all levels, exhibiting sound judgement and high degree of emotional intelligence

The ability to deal with all confidential matters with absolute discretion and integrity

Special Conditions:

The ability and willingness to travel throughout the policing area.

There will be a requirement for the job holder to attend weekend and evening meetings.

To read more about the added benefits and rewards of working for West Mercia Police, please go to our website

We want our organisation to be as diverse as the community it serves. We welcome applicants from all sections of the community.

You will be required as part of West Mercia Police recruitment process to successfully complete vetting and credit checks.

We support the “Happy to talk flexible working” campaign, which aims to encourage uptake of flexible working for individuals, the flexible working options that may be considered for this role include; Compressed Hours

For more information and to apply please visit the West Mercia Police website.

Independent Custody Visitor

Key duties and responsibilities:
1. To arrange custody visits with fellow custody visitors, in line with agreed schedules
made by the Local Panel Co-ordinator.

2. To keep the Local Panel Co-ordinator / Scheme Administrator and fellow custody
visitors informed of any problems with scheduled custody visits.

3. To carry out visits to designated custody suites in line with the scheme, ICVA
Custody Visiting Code of Practice and your training.

4. To check on the conditions in which detainees are kept, particularly regarding their
health, well-being, rights and entitlements, with reference to PACE Codes of Practice

Code C. This will include:

a. Clarifying and checking any concerns raised by the detainee, consulting the
custody record where appropriate.
b. Discussing with the Custody staff any concerns and requests arising from the
custody visit and bringing to the Custody Sergeants attention any matters
requiring immediate attention.
c. Completing the Independent Custody Visitor Report Form (either
electronically or on paper), ensuring that relevant information is recorded
correctly, clearly and concisely.
d. To notify the Panel Co-ordinator of issues that need to be escalated and
brought to the attention of the Scheme Administrator.

5. To complete and submit expense claims in line with the scheme guidelines.

6. To attend continuous professional development training events as requested by the

7. To attend panel meetings of Independent Custody Visitors.

8. To carry out the duties of an Independent Custody Visitor having due regard to the
health and safety requirements of the Independent Custody Visiting Scheme.

9. To notify the Panel Co-ordinator and the Scheme Administrator of any changes to
your contact details as soon as practicable or any changes which may affect your
ability to carry out your role impartially.

10. Not to disclose details about any detainee you have spoken to, to any person, except
those concerned with their detention.

11. Not to disclose details of any person you have met in custody on social media, to the
press or any other media outlet.

Person Specification 

Application Form




West Mercia PCC Events

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